I Lost or Forgot my Remote Access Credentials!

Answer

You may have your remote access credentials sent to your VA e-mail by using the link below and selecting “Forgot My Password” under “Type of Request”.

 

Recover My Password

 

Do your credentials not work?

Please use the form above, Contact Your Local Librarian, or  e-mail visn1.librarysupportgroup@va.gov to renew your account.

Renewals are processed Monday -> Friday between the hours of 2:00 p.m. and 3:00 p.m. and generally are active the following morning.  For immediate access, contact your local librarian for temporary credentials.

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  • Last Updated Jun 13, 2024
  • Views 12
  • Answered By Patrick Duff

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